We see the environment being strained and human rights under attack. We see the complexity in self-interest vs. goodness and public vs. private sector responsibility. We believe we should partner with nonprofit and social enterprises to help solve local and global problems because not only are we equipped to but it is the right thing to do. We would be excited to partner with world-changing people-helping organizations!

These people differences are not just difficult to gain insight into but the true power is when insight is gained and leveraged as a strength. We believe we must strive to truly understand our workers and customers. Connecting their nuanced behaviours to our products and services is when the magic happens.

We see creative agencies claiming to be digital. We see management consulting firms asserting they are digital. We see digital being used to change app development and yet that is merely the tip of the iceberg. We believe digital has broad and deep implications for improving speed, quality, cost, growth, employee retention, supplier engagement, revenue optimization and client experience. We are part of this equation and can enable and accelerate organizational digital initiatives from the inside out or outside in.

We see many “ways of doing things” as aged and frustrating but understand it is often due to the complexity that cannot be navigated. We must learn from the past but not be hostage to it. We believe we must step out and change how we do things by asking why we still do it the same way when the digital tools available today are vast and yet under-utilized.

These interactions create vast amounts of information floating in a mixed sea of quantifiable, qualitative, structured, and unstructured data – some hidden in native business systems, some hidden in the minds of our teams, some in the “hands” of our teams with no clear way to use it. We believe we must make a concerted effort to leverage the greatest underutilized assets of companies today – our data and our people.

Many small, medium, and large-sized companies are lost in the complexity of organizational forces such as: resources, processes, and priorities. We believe we can step in and be an outsourced innovation lab that acts as a change agent to rapidly gain insight via our digital, business, and creative savvy for truly great outcomes.